Do you have a complain to lodge with us? 
What you MUST include in your complain here (MANDATORY)
- What is wrong (the complain)?
- What action have you already taken, to whom you spoke and what happened?
- What you want done (to remedy the situation)?
Helpful tips
- Be clear about the fault
- Gather evidence and references
- Maintain chronology of correspondances (list what happened, when and who you spoke to)
- Act quickly. Report the fault to the seller at earlierst and confirm it in writing/receipt as a record.
- If you are not sure about where you stand, check what your legal rights are before you confront the trader. If in doubt, contact us for help before formal filing of the complain
- Include proper contacting details without which progress on addressing your complain can not be made